Allied Health Assistants’ National Association Ltd (AHANA) is the Australian peak body for Allied Health Assistants (AHAs).
AHANA’s AHAs have committed to high standards of ethical and professional conduct, and practise.
AHANA is invested in ensuring that the public maintains a high degree of trust in the AHA workforce and AHANA. A fair, transparent and accessible process for people to raise concerns about AHANA AHAs is integral to this and the ongoing reputation and sustainability of the AHA workforce. This is the intention of the AHANA Complaints Procedure.
AHANA is committed to applying the Complaints Procedure in accordance with principles of natural justice, procedural fairness and confidentiality; for both AHAs who have had a complaint made about them, and people who make complaints.
Additional information has been prepared for:
The Complaints Procedure has been drafted to align with the requirements of the National Alliance for Self-Regulating Health Professions; the peak body for the self-regulating health professions in Australia. This is considered best practice, for self-regulating health professions, like Allied Health Assistance.
If you need help interpreting the Complaints Procedure, you can call or email AHANA.