The Appeals process was established by Clause 17 of AHANA’s Membership By-Law 2022-01 (available from the Policy Library), which is summarised below:
- An applicant whose application is not approved by AHANA will be notified in writing, setting out the reasons for the decision, to their email (or otherwise their postal address) shown in the application (‘Date A’).
- You have the right to appeal the decision within thirty (30) calendar days from the date of the decision letter (Date A + 30 calendar days). The appeal needs to be in writing, setting out the grounds for appeal and any relevant information (‘Date B’).
- If an appeal is received per the process above, the appeal will be considered by an Appeals Panel which will recommend to the Board to either uphold or overturn the decision not to grant you membership.
- The Appeals Panel can seek information from the unsuccessful applicant and any other person to assist with its review.
- After receiving the Appeals Board recommendation, the Board may decide to uphold or overturn the original decision.
- The applicant will be notified in writing of the Board decision (Appeal outcome), within thirty (30) calendar days of receipt of the appeal (Date B + 30 calendar days).
- If relevant, AHANA will update the Register of AHAs within 14 calendar days of the following dates:
- If there is no appeal, 30 calendar days from original decision letter (Date A + 44 calendar days)
- If an appeal is made, 30 calendar days after receipt of appeal (Date B + 44 calendar days)
