Insurance FAQs

 

Why has AHANA chosen BMS as its insurance partner?

Ensuring AHANA members have access to comprehensive cover, additional, evidence-based risk management material and exceptional service for insurance queries and claims is paramount. BMS is a specialist broker dedicated to servicing associations and its members and will continue to enhance the AHANA Member Insurance Program.

What insurance is available under the AHANA Member Insurance Program? 

The Program offers Professional Indemnity Insurance and Public & Products Liability Insurance. As a member you can also access additional cover via BMS. Learn more about these polices.  

When can I add insurance cover to my AHANA membership?

As long as you’re a current eligible AHANA member, you can purchase Professional Indemnity and Public & Products Liability insurance at any time throughout the year. 

Remember your insurance and membership may not renew at the same time, so make sure you are aware of your renewal dates. 

Click here to apply now for the AHANA Member Insurance Program.

Am I covered for Entity Insurance under the AHANA Member Insurance Program? 

Entity coverage is not included in the Professional Indemnity and Public & Products Liability Insurance policy under the AHANA Member Insurance Program. If you have a business name and need Entity Insurance, you will need to purchase a separate Entity Insurance policy.  

Speak to a BMS broker about entity insurance coverage and to get a quote at AHANA@bmsgroup.com. 

Please note, entity insurance does not extend to cover employees for their actions while working within the business. All staff working for or with the insured business name should hold their own insurance policy. 

Can I opt out if I don’t want insurance via BMS?

It’s not compulsory to take up the AHANA policy via BMS, however it is recommended all AHANA members hold adequate insurance while practicing.

Can I buy the AHANA exclusive insurance via BMS without an AHANA membership?

No, the negotiated rates are for AHANA members only. It is a requirement of the insurance policy that you hold an active membership with AHANA.

Who do I call if I have any insurance-related questions or to discuss my insurance policy?

Please contact the BMS team directly on 1800 931 070 or email AHANA@bmsgroup.com.

What do I do if I have a claim or complaint made against me?

Do:

• Immediately report any potential claim to BMS.
• Formally document the incident, including details of those involved.
• Submit any formal statement to BMS.
• Report any regulatory investigations or notice of complaint immediately.
• Gather any noted and supporting documentation.

Don’t:

• Speak with any third parties about the claim.
• Assume any legal fees before reporting a claim.
• Offer compensation to independently settle a claim.
• Amend or change any previous medical records once a statement of claim has been received.

If you are aware of a potential claim, you should contact BMS directly.

 

Please contact the BMS team directly for more information or to raise a claim on 1800 931 070 or email AHANA@bmsgroup.com.

 

 

 

You must be a current AHANA member to be eligible for the AHANA member insurance program. You must be part of the AHANA member insurance program in order to access additional cover. If your membership ceases you will not be offered renewal when your policy expires. In arranging this insurance for our members AHANA is acting as a distributor of BMS Risk Solutions Pty Ltd (BMS) AFSL 461594, ABN 45161187980. This insurance policy is issued by BMS under a binder with Certain Underwriters at Lloyd’s. When acting under a binder BMS is acting as agent for the insurer and not as your agent. This is general advice only and BMS has not considered whether it was suitable for your particular objectives, needs or financial situation. Please read the Policy Wording and the BMS Terms of Engagement which contains the Financial Services Guide before making a decision about purchasing this policy. AHANA may receive a percentage of the commission paid to BMS by the insurer and/or a fee per policy.